Cross Feature Icon
Try For Free Contact Sales Search icon
Try For Free Contact Sales Search icon

Ohio-based behavioural health services provider uses Presto PDCA Quality Assurance for company-wide CARF re-accreditation/audit

Industry

Healthcare

Company size

Mid-market

Teams

Company-wide

Products used

Products used

Enterprise

In this story

Book a Demo
Heather Fegan
Heather Fegan
Alvis Division Director of Data, Research & Technology
"With all audits setup and feeding to my dashboard, I don't need to disturb my staff or the business to know exactly where we are and what are the critical next steps'"

Turning lives around

Summary

In Alvis’s 2021 pursuit to be re-accredited by CARF, a worldwide independent, nonprofit organization focused on advancing the quality of health services, our platform, Presto PDCA Quality Assurance was used to support the extensive list of quality checks necessary for the accreditation.

A team of 3 quality assurance specialists from Alvis’s Continuous Quality Improvement (CQI) team partnered with the external team from CARF together with the business leads of Alvis’s Behavioral Health Department to implement CARF’s end-to-end quality management program.

The objective

Support the CARF re-accreditation process by using Presto PDCA Quality Assurance software to identify and track all non-conformance situations ensuring appropriate corrective actions are successfully implemented in impacted areas of the Alvis Behavioral Health Department

CARF International logo

About CARF

The CARF International group of companies currently accredits more than 60,000 programs and services at over 28,000 locations

More than 15.3 million persons of all ages are served annually by 8,000-plus CARF-accredited service providers. CARF accreditation extends to countries in North and South America, Europe, Asia, and Oceania.

Results to date

25 audit types identified

25 audit types identified

The original CARF audit reported on 400+ pages was grouped into 25 macro audit categories

85% time savings!

85% time savings!

Considering the checklists, observations captured and non conformance projects managed, Presto PDCA allowed for all of this to be completed in one easy-to-access place

1,200 checklist reviews!

1,200 checklist reviews!

CARF accreditation is no joke! In Presto PDCA all 1,200+ quality checkpoints were included in the 158 micro categories

11 corrective actions captured

11 corrective actions captured

The team scored well identifying only 11 areas that required corrective activities from non conformances

3 users trained

3 users trained

2 team members and a backup from the Alvis Continuous Quality Improvement team was all that was needed to ensure all core information was captured and reported correctly

3 hours dedicated

3 hours dedicated

Training in Presto PDCA included a weekly 30-minute session with the 3 key users. In total, 3 hours is all that was needed to see the team completely independent

Get Started in Seconds

Book a Demo Get Started
Get Started Image