Cross Feature Icon
Try For Free Contact Sales Search icon
Try For Free Contact Sales Search icon

Empowering RCID Laboratories: SaaS Partnership Elevates Operational Excellence

Industry

Pharmaceuticals

Company size

Mid-market

Teams

Company-wide

Products used

Products used

Enterprise

In this story

Book a Demo
Dr. Shrutica Tamrakar
Dr. Shrutica Tamrakar
Founder & Director at RCID Laboratories
"I always had the vision to serve the people of the city in which I grew up and as the fate stands, I started my own Specialised Infectious Diseases laboratories RCID Laboratories"

Bringing The Future Of Diagnostics

Summary

Equipped with all the latest equipment required for the diagnosis of infectious diseases and having more than 300 types of tests available, we are delighted to be working with Indian start-up RCID Laboratories of Bhilai.

Founded in 2023 by Dr. Shrutica Tamrakar, RCID Labs hired 30+ staff, including 18 lab technicians and has strong administration support in Legal, HR, Sales, Marketing & Procurement. Dr. Tamrakar’s vast experience from esteemed clinics like Calcutta Medical Research Institute and Shri Shankaracharya Institute of Medical Sciences forms the foundation of this venture.

Our collaboration started this summer after being contacted by new-hire COO Amit Saurabh looking for a digital transformation partner to structure his KPI-focused performance management program and track change projects across the ever-changing organisational landscape of the new-found company.

Quick Wins Accrued To Date

  1. Change project milestones mapped: Projects & goals of each team leaders based on corporate strategic initiatives catalogued
  2. Assigned target metrics:Agree improvements areas in productivity, quality and employee engagement
  3. Create daily discipline:Activate PRESTO KPI management software training underway to track & support daily performance of 6 team leaders
  4. Report to management:Initial reporting set and review cadence proposed to Senior Management to ensure proactive action-taking in situations of under performance

Seeking ISO 9001 Excellence

Regional clinical and infectious diseases Laboratory (RCID Lab) is an ISO 9001:2015 certified Govt approved specialised infectious disease testing laboratory. This marks our second ISO 9001 certified small-client initiative in the past 2 months indicating once again that our operational excellence platform and service offering is for the quality-focused start-up looking for structure and discipline in their operating model governance program.

Results to date

Teams mapped

Teams mapped

Organisational landscape available on PRESTO P-D-C-A dashboard

Processes catalogued

Processes catalogued

Initial process portfolio drafted & captured per team

Initial KPIs agreed

Initial KPIs agreed

Capturing daily commitment activity for team leaders and monthly reporting to senior level managers focusing on improvement opportunities

3 users trained

3 users trained

Using the Senior Team as a central point, 3 primary platform users are well on their way to being PRESTO P-D-C-A product champions

Get Started in Seconds

Book a Demo Get Started
Get Started Image